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Comments:
Be sure to submit "foreclosure comps" that show the bank the upcoming foreclosures they will be competing with. We've had a number of customers that have found that the banks are more likely to act if they see a lot of new competition coming. Also some banks are easier than others, we encourage everyone to post their latest experiences here so that we can all focus on the deals that will be the easiest to get done.
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call the short sale negotiator every 3 days
Know ahead of time who the negoitator's team leader is, and who the team leader's manager is.
If you are not getting response on every 3rd call, the next call should be to the next level up. Once you have escalated to the upper level, insist on them remaining in the loop of emails, internal emails, voice messages or what ever.
Make sure to write the loan number on every piece of paper, including the contract, you send to them. Call the dept. who is handling the SS and let them know you are sending a fax. Then faxing a page or two to them every few days with the loan number on it forces them to pull the file, and add the fax, which then has the file going to the top of the pile.
This worked for another agent in my office and she was able to get a response in 3weeks!
Being courteous and professional on the phone helps, too.
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